Consistent Guest Experiences, Every Shift

Any procedure that can be filmed: room cleaning and turnover, front desk check-in/check-out, food prep and plating, bar setup, table setting, laundry, pool maintenance, event setup, and more. Both back-of-house and front-of-house procedures.

New hires access all documented SOPs from their first shift: visual, step-by-step, in their language. They can follow procedures independently, reducing the training burden on experienced staff. This cuts onboarding time significantly and maintains quality during transitions.

Yes. SOPs are web-based and accessible from any device. Place QR codes on housekeeping carts or in supply closets. Staff scan with their phone and see the procedure, in their language, on screen.

Publish your standard SOPs centrally. All locations access the same procedures. If a specific location needs a variation, branch a new version for that property. The core standard remains consistent.

Film your best staff running room turnover, check-in, prep, and service once, and AI turns each clip into a visual step-by-step SOP. New and seasonal hires open the right procedure on their phone via a QR code on the cart or station, in their own language, and follow it without shadowing. SOPX is the fastest way to get a new hire productive on shift one.

Film them doing it once while they are still on the team. A task that only comes up a few times a year, like a seasonal opening or an odd cash case, is exactly what gets lost when someone moves on. Filming takes minutes, AI writes the steps, and the guide stays in your searchable library so the next person can follow it whenever it comes around again, instead of calling after hours.

SOPX is $9-$12 per user/month with no minimum seats and no setup fee. A 20-person hotel team costs less than one night's room revenue per month. Start with a free trial. No demo or sales call needed.